Terms and Conditions of Island Pure Online Product Sales
These terms and conditions are binding on you when you purchase products from Island Pure Online. No other terms and conditions will apply unless we agree in writing.
‘Agreement’ means an agreement between you and Island Pure to supply products.
‘Contract’ means an agreement bound by the Terms and Conditions to purchase and sell products.
‘Delivery Address’ means the address to which the products are to be delivered as stated on the Order.
‘Delivery Fee’ means the fee payable to Island Pure for the cost of delivery and handling of the products to you.
‘Products’ means products described in an Order.
‘Order’ means an order by you to purchase products from Island Pure.
‘You’ or ‘Your’ means you as our customer as identified in the information compiling your order.
2.1 Terms and Conditions
Any agreement between you and Island Pure for the purchase of products will incorporate these terms and conditions to which you agree to be bound. Each time you order products from Island Pure a new and separate agreement will be created.
Upon forwarding our acceptance to you online, a contract to purchase and sell the products shall be formed and such contract shall incorporate these Terms and Conditions.
3 YOUR INFORMATION
3.1 Information to be provided
Island Pure requires information relating to a contract and delivery information to enable us to fulfill your order. You must provide all information sought by us before placing an order to purchase products from Island Pure. You warrant that all such information and data provided by you to us is accurate, complete and up to date. If there is any change to this information or data it is your responsibility to immediately notify us of such change.
3.2 Sharing Your Information
To enable us to provide the delivery service you agree and accept Island Pure may need to pass your private information such as your name and address to all of those involved in providing the product to be delivered to your agreed address.
3.3 Direct Marketing
You may permit us from time to time to provide you by email or post direct marketing offers by ticking the appropriate box.
4.1 Placing an Online Order
You place an order to purchase products from Island Pure when you press the “SUBMIT PAYMENT” button and then pay by your credit card. If we accept your order, we will do so by notifying you online.
4.2 Acceptance of Orders
Island Pure does not necessarily have to accept any order once submitted to us and reserves the right to reject any order.
4.3 Out of Stock Goods
If any item which forms part of your order is out of stock, we will endeavor to contact you to seek your instructions to accept a substitute item. If we cannot contact you then your order will be deemed to be modified to allow us to supply a product of similar value. If no substitute is available a credit will be applied to your account to be redeemed in your next order. If you elect not to receive a substitute product you will need to advise us at the time of placing your order.
Orders accepted by Island Pure cannot be reversed.
5. DELIVERY AND RISK
5.1 Delivery Address
We can deliver to almost anywhere in Australia. However you must provide us with a delivery address which is accessible for our delivery service.
5.2 Delivery of the Goods
Island Pure will arrange for delivery of the goods to you. A delivery and packaging fee will be charged in addition to the cost of the goods. Island Pure dispatches products on Monday and Tuesday weekly, excluding holidays or special circumstances.
5.3 Deemed Receipt of Goods
We may leave the goods at the delivery address, with any person or such person deemed to be authorised to receive the goods. If no-one is present at the delivery address to accept the goods and no further instruction were given the products will be taken to the nearest Australian Post Agency.
5.4 Late Delivery
Island Pure will make all reasonable efforts to have goods delivered to you within a reasonable time, but we shall be under no liability for any delay that is out of our control.
The risk in any goods purchased shall unless otherwise agreed in writing be passed to you the purchaser.
5.6 Delivery packaging
Upon payment we will package the product/s in a sealed polystyrene container and it will be forwarded to the address that is supplied. We will take all reasonable steps to ensure that the product/s arrive at the delivery address nominated in good and edible condition.
5.7 Cost of delivery
The package will be sent by Australian Post Express Post and the costs of delivery will be calculated and determined by the area/region that was nominated for delivery.
6. DISCREPANCIES AND CLAIMS
If you are not satisfied with the quality of the goods delivered to you, then you should contact Island Pure within 24 hours of receiving the goods and we will assess your request for a credit or refund of the purchase price.
The contract between us and you shall be construed to be enforceable in and according to the laws of the State of South Australia.